04 Care Home Portal Always in the know

In-house software, free with your service

Always in the know.
Never on hold.

See every script's status live. Send every request in writing. Get every reply back in the same thread - your team gets time back to spend with residents.

42items live
Track each item from awaiting GP through to dispatched, every status visible.
3changes flagged
Change flags surface exactly what needs review - no chasing, no surprises.
0phone calls
Every request & reply in writing. One thread. The whole home sees it.
Works on mobile or desktop
Desktop
portal.pharmacy-xpress.co.uk/sunny-acres
Scripts - live
Today · 42 items
Helen Mitchell
Apixaban 2.5mg · 28 tabs · monthly
Delivered
Margaret Taylor
Amlodipine 5mg · 28 tabs · monthly
Delivered
Edward Fairbanks
Ramipril 2.5mg · interim
Processing
Dorothy Wallace
Metformin 500mg · 28 tabs
Processing
Albert Singh
Levothyroxine 50mcg · awaiting GP
No Prescription
Live activity
Last 24h
09:14 Helen Mitchell · Apixaban 2.5mg Dispatched
08:47 Reply on Ticket #441 - Tray change confirmed for Thursday PX reply
07:30 3 new scripts received from GP surgery New
Yest. Bulk MAR chart pack downloaded Action
93%On time
Open tickets
In writing · whole home sees it
#441 · Tray change · Thu
Last reply - PX team
Replied
#440 · GP round notice
Logged · Mon 09:14
Logged
#439 · Training request
Scheduled · Wed AM · CD flag
New
Mobile
9:14● ▲ ▌
Sunny Acres
Today · 42 items
SA
42
Live
3
Flags
0
Calls
Scripts - live See all →
Helen Mitchell
Apixaban 2.5mg · monthly
Delivered
Margaret Taylor
Amlodipine 5mg · monthly
Processing
Dorothy Wallace
Metformin 500mg
Processing
Albert Singh
Levothyroxine 50mcg
No Prescription
Today Open thread →
09:14 Helen Mitchell dispatched
08:47 Ticket #441 - tray change confirmed
07:30 3 new scripts from GP

Tickets, not phone calls

Ask anything. Reply with attachments. The whole home sees the thread - no handover notes, no "did anyone call them?"

Service request forms

Tray change, returns, GP round notice, complaint - one card-based form each. Sent. Logged. Tracked.

See every script, live

Track each item from awaiting GP through to dispatched. Change flags surface what needs review.

MAR charts in seconds

Bulk-generate colour MAR charts for the whole home. One-off charts for patients not in our system.

Multi-home, one login
Script images for CQC
Auto GP requests built from gaps
Mobile-friendly · carer-ready